Contact information

CONTACT INFORMATION

Last updated: January 10, 2026

At Lumexor, we value clear and transparent communication. If you have any questions about our products, orders, shipping, returns, or policies, you can contact us using any of the methods below.

 

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How to Contact Us

You may contact us through the following channels:

• 📧 Email: contact.lumexor@gmail.com

• 💬 Website Chat: Available directly on our website during operating hours

• 📱 Social Media:

• Instagram: (Instagram username)

• TikTok: (TikTok username)

Please note that response times may vary depending on the communication channel and volume of inquiries.

 

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Customer Support

We aim to respond to all customer inquiries within 24–48 business hours.

For faster assistance, please include relevant details such as your order number (if applicable) and a clear description of your inquiry.

 

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Business Information

Lumexor operates as an online store. Additional business or legal information will be provided where required by applicable law.

 

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Policy Questions

If you have questions regarding any of our policies (Shipping, Returns & Refunds, Terms of Service, or Privacy Policy), please contact us via contact.lumexor@gmail.com or the website chat.

 

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Updates to Contact Information

We may update our contact details from time to time. Any changes will be reflected on this page.