Política de privacidad

Privacy policy

PRIVACY POLICY

Last updated: January 10, 2026

Lumexor operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Lumexor uses Shopify technology, which allows us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information is collected, used, and disclosed in accordance with it.

 

 

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services and applicable law, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, email address, and phone number.

  • Financial information, including payment method, payment confirmation, and transaction details.

  • Account information, including username, password, preferences, and settings.

  • Transaction information, including products viewed, added to cart, purchased, returned, or exchanged.

  • Communications, including information you provide when contacting customer support.

  • Device information, including IP address, browser type, network connection, and other technical identifiers.

  • Usage information, including how and when you interact with the Services.

 

 

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, or contact us.

  • Automatically, through cookies and similar technologies when you use the Services.

  • Service providers, such as Shopify, payment processors, shipping providers, and analytics services.

  • Third parties or partners, where permitted by law.

 

 

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing and improving the Services, including processing orders, payments, returns, exchanges, shipping, managing accounts, and personalizing your shopping experience.

  • Marketing and communications, such as sending promotional emails (you may unsubscribe at any time).

  • Security and fraud prevention, to protect accounts, transactions, and the integrity of our Services.

  • Customer support, responding to inquiries and resolving issues.

  • Legal compliance, complying with applicable laws, regulations, and enforcing our terms and policies.

 

 

How We Share Personal Information

We may share your personal information in the following circumstances:

  • With Shopify and service providers who perform services on our behalf (payment processing, shipping, hosting, analytics).

  • With marketing and advertising partners, in accordance with applicable laws.

  • When you authorize or request such disclosure.

  • To comply with legal obligations, court orders, or to protect rights and safety.

 

 

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Your information may be transferred to and stored in countries outside of your country of residence.

For more information about how Shopify uses personal information, please review Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com/en

 

 

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. Lumexor is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

 

 

Children’s Data

The Services are not intended for use by minors, and we do not knowingly collect personal information from children in accordance with applicable law.

 

 

Security and Retention of Information

We take reasonable measures to protect your personal information; however, no security system is completely secure. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.

 

 

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information.

  • Request correction or deletion of your personal information.

  • Request data portability.

  • Object to certain processing activities, including marketing.

  • Withdraw consent where applicable.

You may exercise these rights by contacting us via email.

 

 

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we use appropriate legal safeguards, including Standard Contractual Clauses, in accordance with applicable data protection laws.

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this website with a revised “Last updated” date.

 

 

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 contact.lumexor@gmail.com