Política de envío
Shipping policy
SHIPPING POLICY
Last updated: January 10, 2026
At Lumexor, we aim to deliver your order as quickly and efficiently as possible. Please read our Shipping Policy carefully.
Order Processing
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may be slightly delayed. In such cases, we will notify you via email contact.lumexor@gmail.com or through the website chat.
Shipping Times
We currently ship worldwide.
Estimated delivery times are as follows:
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All regions: 7–10 business days
Delivery times are estimates and may vary depending on factors such as customs clearance, carrier delays, or external circumstances beyond our control.
Shipping Costs
Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email contact.lumexor@gmail.com containing tracking information, if available.
Please allow up to 48 hours for tracking details to become active.
Customs, Duties & Taxes
Lumexor is not responsible for any customs duties, taxes, or import fees that may apply once the shipment reaches your destination country. These charges are the responsibility of the customer.
Delays & Lost Packages
Lumexor is not responsible for delays caused by customs, carriers, or events outside our control.
If you believe your package has been lost or significantly delayed, please contact us via contact.lumexor@gmail.com or through the website chat, and we will do our best to assist you.
Incorrect Shipping Information
Please ensure that all shipping details are correct at checkout. Lumexor is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply.